FAQ

Getting started at RollXO Casino is simple and takes just a few minutes. Head to our homepage and click the 'Sign Up' button. You'll need to provide basic details like your email, a secure password, and some personal information to verify you're of legal age. Once submitted, check your email for a confirmation link to activate your account. Remember, you must be at least 18 years old and in a permitted jurisdiction to play. If you run into any issues, our live chat support can guide you through it.

New players can claim our exciting welcome package, worth up to $16,500 plus 350 free spins across your first four deposits. It starts with a 100% match up to $2,000 and up to 200 free spins on your first deposit of at least $20. For the second, use code 2XO for 100% up to $3,000; third, code 3XO for 50% up to $6,000 plus 150 free spins; and fourth, code 4XO for 100% up to $6,000. Wagering requirements are 50x the bonus amount, and the offer expires in 7 days. Always check the terms for eligible games and restrictions.

To grab our no deposit bonus, use the code XOXO during registration or in the promotions section. This gives you up to $15,000 plus 350 free spins, playable on Book of Cats by BGaming, with a 50x wagering requirement and a $1,000 max win. It's valid for 7 days and not available in restricted countries like the UK, Spain, or Poland. No deposit is needed, but you'll have to meet the playthrough before withdrawing. If the code doesn't work, contact support at support@rollxo.com for assistance.

We offer a variety of secure deposit options to suit US players, including Visa, MasterCard, Apple Pay, Bank Transfer, and cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), Dogecoin (DOGE), and Tether (USDT). Other methods include MiFinity, Neosurf, Paysafecard, Postepay, and eZeeWallet. The minimum deposit is typically $20, and funds appear instantly for most options. We support currencies such as USD, CAD, EUR, AUD, NZD, BRL, and various cryptos. Choose your preferred method in the cashier section after logging in.

Withdrawing your winnings is straightforward once you've met any wagering requirements. Log in, go to the cashier, and select 'Withdraw.' Available methods mirror deposits, including bank transfers, cards, and cryptos like BTC or ETH. The minimum withdrawal is usually $20, with processing times varying—cryptos are fastest, often within hours, while bank transfers may take 3-5 business days. You'll need to complete KYC verification first. Limits depend on your VIP level, but we aim for secure, efficient payouts.

Wagering requirements mean you must bet the bonus amount a certain number of times before withdrawing winnings. At RollXO, most bonuses, like the welcome offer, require 50x wagering on the bonus. For example, a $100 bonus needs $5,000 in bets to clear. Only eligible games count fully—slots often contribute 100%, while table games might be less. Track your progress in your account dashboard. Meeting these ensures fair play, and bonuses expire after 7 days if not fulfilled.

Yes, RollXO Casino is fully optimized for mobile play on both iOS and Android devices. You don't need to download an app—just visit our site through your mobile browser for instant access to games, bonuses, and account features. The interface adjusts seamlessly to smaller screens, supporting touch controls for slots, blackjack, and live dealer options. Whether you're on a smartphone or tablet, you can deposit, withdraw, and contact support on the go. We recommend a stable internet connection for the best experience.

RollXO boasts a massive library of games, including online slots, blackjack, roulette, poker, craps, and live dealer titles. Popular picks include slots from providers like Pragmatic Play, Betsoft, and Yggdrasil, plus table games from Evolution and Playtech. We feature over 40 software providers, such as BGaming, Endorphina, Hacksaw Gaming, and Quickspin, ensuring fresh releases and high-quality graphics. Search by provider or category in our lobby. All games are tested for fairness, with options for demo play before betting real money.

Absolutely, RollXO Casino holds a valid license from a reputable authority, ensuring we adhere to strict standards for player protection and fair gaming. This includes regular audits of our RNG software and secure handling of funds. While we operate internationally, we comply with regulations in permitted regions, excluding restricted countries like Sweden. Our licensing details are available in the footer of our site. This setup guarantees a trustworthy environment where outcomes are random and unbiased.

KYC, or Know Your Customer, is a standard security step to prevent fraud. After signing up, you may need to submit documents like a government-issued ID, proof of address (e.g., utility bill), and payment method verification. Upload these via your account settings or email them to support. The process usually takes 24-48 hours to approve. It's required before your first withdrawal to comply with regulations. If you have questions, our team can walk you through it for a hassle-free experience.

Our support team is available 24/7 to help with any issues. The fastest way is through live chat, accessible directly on the site for real-time responses. You can also email support@rollxo.com for detailed inquiries, with replies typically within hours. We have a comprehensive FAQ section for quick answers, too. Whether it's a bonus question or technical glitch, our friendly agents are trained to resolve problems efficiently. Expect professional service in English, focused on getting you back to gaming.

We prioritize player well-being with several responsible gambling features. Set deposit limits, loss limits, or session time reminders in your account settings. Self-exclusion options let you take a break from 24 hours up to permanently. We provide links to resources like Gamblers Anonymous and tools to reality-check your play. If you notice signs of problem gambling, contact support for guidance. Remember, gaming should be fun—never chase losses, and we encourage setting personal budgets for a safe experience.